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Privacy Notice
JJ Sound Pty LTD ("We", "Us") is committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully, and transparently. This notice explains how we handle the personal information we collect from you when you use our website and services, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following types of personal information to provide you with our services:
- Contact Information: Your name, email address, phone number, and company name.
- Event Information: Details about your event, including venue, date, and specific technical requirements.
- Communication Records: Records of our correspondence with you via email, WhatsApp, or our website's contact forms.
- Website Usage Information: We may collect non-personal information about your device and browsing activity via cookies to improve our website's functionality. This data is anonymized and does not identify you personally.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To respond to your inquiries and provide you with quotations for our services.
- To process your bookings and manage the provision of our equipment and services for your event.
- To communicate with you regarding your booking, including sending confirmations and important updates.
- For billing, invoicing, and accounting purposes.
3. Disclosure of Information
We will not sell, rent, or trade your personal information to any third parties for marketing purposes. We may only disclose your personal information to third parties if required by law or if necessary for the provision of our services (e.g., to a trusted delivery partner).
4. Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.
5. Your Rights
You have the right to request a copy of the personal information we hold about you. To do so, simply contact us at the details provided below. We may require a small administrative fee to provide you with this information.
You also have the right to ask us to update, correct, or delete your personal information.
6. Contact Us
If you have any questions or concerns about our privacy practices, please feel free to contact us at:
Email: pm@jjsound.co.za